Privacy Policy

1. Overview

This Privacy Policy explains how Astral Media ("Astral Media", "we", "us", or "our") handles personal information in connection with the website at https://astralmedia.ie (the "Site"). We are committed to protecting your privacy and handling your information transparently and in accordance with the EU General Data Protection Regulation (GDPR) and the Irish Data Protection Act 2018.

In short: we do not use cookies or tracking technologies, and the only personal information we collect is what you choose to send us through our contact form.

2. Information We Collect

We only collect the personal information you voluntarily provide when you complete and submit our contact form. This typically includes your name, email address, and any details you choose to include in your message.

We do not collect any other personal information about you. We do not use cookies, analytics, advertising pixels, or other tracking technologies on the Site, which is why you will not see a cookie banner. We do not build profiles, track your browsing activity, or collect data in the background.

3. How We Use Your Information

We use the information you submit through the contact form solely to respond to your enquiry and to communicate with you about it. We do not use your information for marketing unless you have separately and explicitly asked us to, and we never sell or rent your personal information to third parties.

4. Legal Basis for Processing

Under the GDPR, our legal basis for processing the information you submit is your consent, given when you choose to send us a message, and our legitimate interest in responding to enquiries about our services. Where an enquiry leads to a business relationship, we may also process your information on the basis of taking steps at your request prior to entering into a contract.

5. How We Store & Protect Your Information

Information submitted through the contact form is transmitted to us by email and stored only for as long as necessary to deal with your enquiry and any resulting correspondence. We apply appropriate technical and organisational measures to keep your information secure and to prevent unauthorised access, loss, or disclosure.

6. Data Retention

We keep the information you provide only for as long as is necessary to respond to and follow up on your enquiry, or to meet any legal or accounting obligations. When your information is no longer needed, we delete it.

7. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties for their own use. We may share it only with trusted service providers who help us operate our email and communications systems, and only to the extent necessary for them to perform those services on our behalf, under appropriate confidentiality obligations. We may also disclose information where required to do so by law.

8. Your Rights

Under the GDPR you have the right to access the personal information we hold about you, to request that it be corrected or erased, to object to or restrict its processing, and to request a copy of it in a portable format. You also have the right to withdraw consent at any time. To exercise any of these rights, please contact us at privacy@astralmedia.ie. You also have the right to lodge a complaint with the Irish Data Protection Commission (www.dataprotection.ie) if you believe your information has been handled improperly.

9. Third-Party Links

The Site may contain links to other websites. This Privacy Policy applies only to our Site, so if you follow a link to another website we encourage you to read its own privacy policy. We are not responsible for the privacy practices of third-party sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "last updated" date. We encourage you to review this page periodically.

11. Contact

If you have any questions about this Privacy Policy or how we handle your information, please contact us at privacy@astralmedia.ie.